CONTACT PAY HELP TAP

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Use the information below for general questions about our independent payment information and assistance service.

BUSINESS CONTACT

How to reach us

Our published contact details are provided for general service questions. Please use only the contact information shown on this website.

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Address211 W Franklin St
Richmond, VA 23220
United States
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HoursMonday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Eastern Time (ET)
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Security reminder

Do not submit passwords, PINs, one-time verification codes, complete card numbers, or other sensitive authentication credentials through this form.

IMPORTANT

Independent service

Pay Help Tap is an independent payment information and assistance service operated by Pay Help Tap. Unless expressly disclosed, we do not claim to be affiliated with, endorsed by, or the official support service of a third-party payment provider.

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